Care for the people you work with, not just the work they do.

Lead with kindness & compassion.

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Hi, I’m Trish

With 20+ years of experience in instructional design, learning strategy, human resources, customer success, onboarding, and creative services, I have a track record of designing and executing scalable, role-based learning experiences, certifications, and onboarding programs that improve client engagement, adoption, and retention.

In order to succeed in this field, you have to be highly skilled and successful in partnering with subject matter experts to deliver high-impact educational solutions aligned with business objectives, including talent acquisition, manager development, and client certification programs.

I’ve been recognized for leadership excellence, exemplifying company values, and achieving equitable, inclusive workplace initiatives. I’m a creative, solution-based thinker with a talent for building strong relationships across the organization to drive and deliver results that achieve team and company goals. Teamwork and leadership is key. People thrive in an environment where they are working with others who value authenticity, credibility, integrity, reliability, teamwork, trust, and empathy.

Experiences

  • Education strategy and design

  • Courses and certifications

  • Onboarding and implementation

  • New product launches and rollouts

  • Leadership and management

  • Project management

  • Sales and partner enablement

  • Training and development

  • Marketing campaign support

  • Change management

Skills

Looking for something you don’t see listed below? Ask!

Learning Experience

  • Instructional Design

  • E-learning

  • Adult learning theory

  • Articulate 360 (Storyline and Rise)

  • Docebo and LearnDash

  • Vyond

  • Wordpress & Squarespace

Graphic Design

  • Adobe Creative Cloud
    PhotoShop, InDesign, Illustrator, Premiere Pro, Acrobat

  • Canva

  • Figma

  • Miro

Other software skills

  • Mac & PC

  • Google Suite & Microsoft Office

  • Slack, Asana, Asana, Guru, Gong, Zooom, ChurnZero, Intercom, Zapier, Outgrow, Salesforce, Jira, etc.

Recent work

My portfolio is a constant work in progress as I create new experiences and learn new techniques. It was last updated on 1/8/26.

View my portfolio

Certifications

    • E-Learning and Instructional Design from ATD

    • Articulate Storyline from ATD

    • Graphic Design and Adobe Creative Suite Certificate from Massachusetts College of Art & Design

    • Talent Optimization Leader from The Predictive Index

    • Predictive Index Licensed Analyst

    • Developing HR Fundamentals from NEHRA

    • Asana Ambassador since 2022

    • Cicerone Certified Beer Server since 2011

Internal awards

  • Teamwork 1st

    BOSTON BEER 2006

    Awarded to an employee from each sales division and a member of the Office and Brewery.

  • THREADS

    PREDICTIVE INDEX 2022

    For an employee who exemplifies the overall company values.

  • FABRIC

    PREDICTIVE INDEX 2022

    For an employee who exemplifies the company's leadership rubric.

  • Changemaker

    PREDICTIVE INDEX 2022

    For actions that reinforce or embody the value of building equitable, diverse, and inclusive spaces.

Performance overview

I used AI to summarize my performance reviews from the last 5 years. These were the main themes:

Work ethic

High energy, accountable, and able to get things done quickly and effectively.

  • Demonstrates strong initiative and drive

  • Jumps right in and takes action

  • Dedicated and committed

  • Accountable; exhibits strong follow-through

  • Reliable and honest; someone others can count on

Teamwork & leadership

A strong collaborator and leader at every level, focusing on the collective good.

  • Collaborative

  • Ultimate team player

  • Outstanding leader

  • Role model

  • Fierce advocate for client and partner needs.

  • Builds trust effectively

Communication

Strong ability to connect with others with warmth and empathy, ensuring clarity in every interaction.

  • Excellent, active listener

  • Warm, clear, and effective communicator

  • Thoughtful, compassionate, inclusive, and empathetic

  • Radiates positivity and energy

  • A terrific teacher
View post

As Trish's former colleague turned manager, I can attest to the following:

⚡ 𝗧𝗿𝗶𝘀𝗵 𝗶𝘀 𝗮𝗹𝗹 𝗮𝗯𝗼𝘂𝘁 𝗸𝗶𝗻𝗱𝗻𝗲𝘀𝘀, 𝗰𝗼𝗺𝗽𝗮𝘀𝘀𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘀𝘁𝗿𝗼𝗻𝗴 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀. I already knew, liked, and respected Trish long before they joined my team. Then I got to know them better ... and I can honestly say knowing Trish made 𝘮𝘦 better.

⚡ 𝗧𝗿𝗶𝘀𝗵 𝗶𝘀 𝗮 𝗹𝗲𝗮𝗱𝗲𝗿 — 𝘄𝗵𝗲𝘁𝗵𝗲𝗿 𝗶𝗻 𝗮 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗿𝗼𝗹𝗲 𝗼𝗿 𝗮𝗻 𝗜𝗖 𝗿𝗼𝗹𝗲. I'll never forget how they brought a "how to manage Trish" type doc to our inaugural 1:1. If every employee was that self-aware and communicative, life would be easier!

⚡ 𝗧𝗿𝗶𝘀𝗵 𝗶𝘀 𝗮 𝗰𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 𝘀𝗼𝗹𝘃𝗲𝗿 𝘄𝗵𝗼 𝗴𝗲𝘁𝘀 𝘀𝗵𝗶𝘁 𝗱𝗼𝗻𝗲 𝘁𝗼 𝘁𝗵𝗲 𝗵𝗶𝗴𝗵𝗲𝘀𝘁 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱. Once we were like, "it would be cool if our blogs had an interactive element so people could apply their learning." And BOOM — next thing you know, it was done. And it was awesome.

  • "TDG is an incredible asset to any team not just because of their incredible quality of work, but also because the way they'll uplevel your culture is unmatched. They've mastered the art of 'calling in' vs. 'calling out' when something needs addressing or someone needs understanding."

    Sarah Woodbury
    VP of Sales

  • "A great instinctual power to break the complex down into the simple (and enjoyable)."

    David Silbert
    Content Designer & UX Writer

  • "I’m a better leader and person for having had the honor to work with Trish for many years The Boston Beer Company and to call them a friend."

    Laura Boynton
    Sr. Director, HR Business Partners

  • "When I think of someone who is kind, compassionate, authentic — and also an incredible, empathetic designer and educator — I think of Trish."

    Erin Wilkey
    Staff Product Designer

  • "I was always impressed by [Trish's] authenticity and natural talent as a learning designer."

    Harry Davis
    Senior Consultant and Program Manager-Onboarding and Implementation

  • "You'd be awfully lucky to have Trish Davis-Gray on your team. I know I was. If I were you I'd reach out before someone else does."

    Michael Brunetto
    Senior Designer - Digital/Web

  • "One of the best colleagues I've ever had (and I'm not particularly prone to hyperbole). Over the course of our ~5 years working together, they taught me so many things - from digital learning to project management, and what psychological safety actually means."

    Andy Barks
    Content Lead/UX Writer

  • "An incredible human and educator."

    Austin Begley
    User Operations Team Lead

  • "Their balance of kindness, perspective, and strength always stood out and their authenticity and grace made every project feel lighter."

    Sydney Maresca
    Design Lead | Creative Direction & Brand Strategy

  • "Some of my fondest memories involve building the digital learning team with Trish. They have the strongest work ethic of anyone I've worked with and their eye for design and appetite to build cool things is unmatched."

    Ginger James
    Consultant | Facilitator | Coach

  • "One of the most creative, hardworking, and thoughtful people I've had the chance to work with. They bring heart and dedication to everything they do."

    Nicole Ethier
    President | Board & C-Suite Leader

Media

Podcast appearance

A former Bosshole and one of his former direct reports join us to share their story of intervention and the working relationship that guided the manager out of The Bosshole Zone. So many valuable lessons are woven into this story from Olivier and Trish - be sure to listen.

Blog contributions